Cookies policy

Cookies are text files sent to your computer and used by your web browser to store information. The cookies we use allow your browser to remember whether you’ve visited our site before and what your preferences are.

As with most websites we use cookies to improve your user experience by enabling our website to ‘remember you’, either for the duration of your visit (using a ‘session cookie’) or for repeat visits (using a ‘persistent cookie’). There are also use two different types of cookies – first party (which we own) and third party (where we allow a third party, such as Google, to set cookies on your computer or mobile device).

Cookies do lots of different jobs, like letting you navigate between pages efficiently, storing your preferences, and generally improving your experience of a website. Cookies make the interaction between you and the website faster and easier. If a website doesn’t use cookies, it will think you are a new visitor every time you move to a new page on the site – for example, when you enter your login details and move to another page it won’t recognise you and it won’t be able to keep you logged in.

1. How to refuse or withdraw consent

Although the cookies we use on this website are quite harmless and do not reveal your identity, not everyone wishes to have text files downloaded onto their computer or mobile device. If you prefer, it is possible to block some or all cookies, or even to delete cookies that have already been set; but you need to be aware that you might lose some functionality on this website.

You can manage how cookies engage with your computer or mobile device via your browser (e.g. Internet Explorer, Chrome, Safari, Firefox, Android), so you are alerted when cookies are sent or you can refuse cookies altogether. You can also delete cookies which have already been set.

2. Cookies on our website

Cookie name	Duration
_acloggedin	Supports login by Acuity Scheduling client if the client has an account Cookie January 1, 2025
_client_acloggedin	Supports login by Acuity Scheduling client if the client has an account Cookie January 1, 2025
_dd_cookie_test	Tests if cookies are supported Cookie Expires instantly
_dd_s	Tracks browser errors Cookie Four hours
_dd_site_test	Tests if cookies are supported Cookie Expires instantly
_grecaptcha	Helps reduce spam in Acuity Scheduling Local storage No expiry
_ssid	Remembers devices for anti-fraud purposes Cookie Four years
CART	Shows when a visitor adds a product to their cart Cookie Two weeks
CHECKOUT_WEBSITE	Identifies the correct site for checkout when checkout on your domain is disabled Cookie Session
client_username	Remembers a logged in Acuity Scheduling client's username between visits Cookie One year
clientUser	Stores the Acuity Scheduling client's username, OAuth2 Access Token, and OAuth2 Refresh Token. This cookie is required for functionality of logged-in clients Cookie 30 days
Commerce-checkout-state	Stores state of checkout while the visitor is completing their order in PayPal sessionstorage Session
Crumb	Prevents cross-site request forgery (CSRF) Cookie Session
hasCart	Tells Squarespace that the visitor has a cart Cookie Two weeks
Locked	Prevents the password-protected screen from displaying if a visitor enters the correct site-wide password. Cookie Session
orderStatusSessionToken	Authenticates a visitor who logs into an order status page. Cookie One year
PHPSESSID	Securely authenticates a visitor during their checkout in Acuity Scheduling Cookie One month
RecentRedirect	Prevents redirect loops if a site has custom URL redirects. Redirect loops are bad for SEO. Cookie 30 minutes
remember_client	Remembers Acuity Scheduling clients login details if they have an account Cookie 365 days
siteUserCrumb	Prevents cross-site request forgery (CSRF) for logged in site users Cookie Three years
SiteUserInfo	Identifies a visitor who logs into a customer account Cookie Three years
SiteUserSecureAuthToken	Authenticates a visitor who logs into a customer account Cookie Three years
squarespace-announcement-bar	Prevents the announcement bar from displaying if a visitor dismisses it localstorage Persistent
squarespace-likes	Shows when you've already "liked" a blog post localstorage Persistent
squarespace-popup-overlay	Prevents the promotional pop-up from displaying if a visitor dismisses it localstorage Persistent
squarespace-video-player-options	Remembers video player selected preferences ( volume, playback speed, and quality) for videos uploaded directly to Squarespace localstorage Persistent
ss_cookieAllowed	Remembers if a visitor agreed to placing analytics cookies on their browser if a site is restricting the placement of cookies Cookie 30 days
ss_sd	Ensures that visitors on the Squarespace 5 platform remain authenticated during their sessions Cookie Session
TZ	Enables a Acuity Scheduling clients appointments to display correctly based on their time zone preferences. localstorage Persistent

Cookie name	Duration	Purpose
ss_cid	Two Years	Identifies unique visitors and tracks a visitors sessions on a site
ss_cpvisit	Two Years	Identifies unique visitors and tracks a visitors sessions on a site
ss_cvisit	30 minutes	Identifies unique visitors and tracks a visitors sessions on a site
ss_cvr	Two years	Identifies unique visitors and tracks a visitors sessions on a site
ss_cvt	30 minutes	Identifies unique visitors and tracks a visitors sessions on a site